Frequently Asked Questions

 

Aligning the axes only takes ten seconds and is also fully automatic; in whatever angle you hung your SWARM.

SWARM standing view

SWARM axes when mounted vertically, for example to a wall.

SWARM landscape view

SWARM axes when mounted horizontally, for example on a ground mounting plate.

SWARM hanging view 45 degrees

SWARM axes when mounted facing downwards at an angle of 45 degrees, for example to a sloping ceiling. 

SWARM landscape view 45 degrees

SWARM axes when mounted facing upwards at an angle of 45 degrees, for example to a sloping wall.

SWARM hanging view

SWARM axes when mounted facing downwards, for example to a ceiling.

 

Click below to download the technical specifications of the SWARM:

Click below to download the technical specifications of the SWARM Battery:

Click below to download the technical specifications of Honeycomb:

Click below to download the technical specifications of the PoE Adapter:

Do you have any questions after reading the technical specifications? Then please use the chat at the bottom right of this page. We are happy to answer all your questions.

The SWARM continuously sends the measurement data automatically to Honeycomb via 4G/LTE, WiFi or PoE using an adapter.

Please go to the Honeycomb website to create a Honeycomb account. Can’t figure it out? No worries, we have made a video tutorial for you. You can find this on our video page, under the heading ”How to create your Honeycomb account – Honeycomb tutorial”.

Yes, click here for the documentation of our API

(Application Programmable Interface)

  1. Go to Honeycomb and log in with your username and password.
  2. Click on ‘Measuring point’ in the top menu and then click on ‘Create project’.
  3. Fill in all fields.
  4. Do you need more information? Then please click on the i-icons in Honeycomb and get more info.
  5. After you have filled in everything, click on ‘save’. You have now successfully created a project.

Would you like to see step by step how to fill in the fields? Then please go to our video page and watch the video ‘How to create a project – Honeycomb tutorial’.

The SWARM is lifetime calibrated and comes with an accredited calibration certificate. The calibration of your SWARM can be checked by an Omnidots certified facility providing a renewal of your calibration certificates on any interval required by your specific projects. We recommend to have this check performed once every 2 years.

Yes, Click here to download the SBR comformity report.

Click here to request a quote and place an order

We are sorry that you experience a malfunction, we apologize for the inconvenience!

If we are working on an update, or if there is a malfunction of the website or Honeycomb, you will find the status of the malfunction or activities on the status page.

Is there no malfunction or maintenance mentioned on that page, or is something else not workin properly? Then please chat with our customer service and we will be happy to help you to quickly resume your work in the usual way.

We hope that Honeycomb explains itself and works intuitively. It is self-explanatory. Therefore we want to save you the effort of reading through countless pages.

To make it easy for you, we do have a number of videos available from which you can get information about Honeycomb.

We are working on a system where every item in Honeycomb has an ‘information i’. You can already find this under ‘create measuring point’ in Honeycomb.

Isn’t it self-evident, or do you have additional questions? Please click on the chat at the bottom right of this page and our Tech support is happy to help you.

Over 24 Hours while uploading 1500+ measurements over hour at 21c(70F) which comes down to to:

  1. Six weeks of measuring during office hours 10 .
  2. 10 days continously

Do you want shipping information, are you missing a part, or do you have another question about your recently placed order? We are happy to assist you. Mail to [orders@omnidots.com] (mailto: orders@omnidots.com). We will contact you to answer your question as soon as possible. We try to do this within 24 hours on working days. Unfortunately, our tech support team on the chat cannot help you with order questions. Do you have an urgent question? Then please call your sales contact person.

Using the Omnidots solution, you can customize your alarm notifications and be notified of exceedances and other events by mail and/or SMS. The SMS has 3 variants: Vtop Atop PVS In this example, the measuring point is called “SWARM 1 demo measuring point” and the sensor name is “HOSEVE”. The Vtop message looks like this: Swarm 1 demo measuri HOSEVE 2019-07-25 16:35:06 X Fd 0.0Hz Vt 0.0mm/s 0.0% Y Fd 2.0Hz Vt 9.0mm/s 60.5% Z Fd 0.0Hz Vt 0.0mm/s 0.0% The Atop message looks like this: Swarm 1 demo measuri HOSEVE 2019-07-25 16:37:06 X Fd 0.0Hz At 0.0mm/s2 0.0% Y Fd 2.0Hz At 900.0mm/s2 90.0% Z Fd 0.0Hz At 0.0mm/s2 0.0% And the PVS message like this: Swarm 1 demo measuri HOSEVE 2019-07-25 16:35:06 PVS Vt 9.0mm/s 60.5% The measuring point is displayed with up to 20 characters and the numbers are shown as ‘> 999’ if they are above 999. This was done to save space for other notification data, as the space in a text message is limited.

Installing the Omnidots SWARM is easy and fast, and done within a few simple steps. View the Quick Start Guide, watch the video ‘Installation of the Omnidots SWARM vibration monitor’ here or follow the instructions below.

What do I need?

  1. A SWARM
  2. Power supply for the SWARM, so mains power, the SWARM Battery, the Solar Panel set, or the PoE adapter.
  3. A hand drill
  4. The plug and screw supplied with your SWARM.

Installation

  1. Drill a hole in the wall to mount your SWARM and insert the plug. Do not mount the SWARM to the wall yet.
  2. Before mounting the SWARM, first connect the SWARM to the power supply cable. To do this, open the black dust cap on the bottom of the SWARM. Connect the cable supplied with your SWARM power supply. Make sure to tighten the connection ring until you feel a slight click. This ensures a waterproof and dustproof connection. Do not connect the cable to the power supply yet, you will only do so in step 5. Always use cables supplied by Omnidots.
  3. Insert the screw through the screw hole in the center of the SWARM and mount the SWARM to the wall. Tighten the screw with the drill.
  4. Conveniently, the SWARM automatically aligns the axes. You do not have to do the alignment yourself. This means that you can mount the SWARM at any angle; this makes absolutely no difference to the measurement results. All you have to remember is that all three studs on the back of the SWARM need to touch the surface to which the SWARM is attached.
  5. Connect the SWARM to the power supply.
  6. The SWARM will automatically connect to the online platform Honeycomb. The LED on the SWARM starts to flash green.
  7. You can also mount the Omnidots Battery to the wall, if you want.
  8. Your SWARM is now installed and online. Go to Honeycomb, configure the SWARM and start monitoring.

Click here to download the IOS app for iPhone or iPad.

The initial Omnidots App adds a display to your SWARM. It can scan your SWARM using the QR code and see if its online and to view the latest measurement. Or select the SWARM from the list of measuring points and find it back on the map.

The app is not yet available for Android users.

We’re sorry that your device is not working or damaged. We are happy to help you find a solution as quickly and effectively as possible. Please contact our customer service via the chat on the bottom right of this page. We help you get it working again, or provide repair or replacement under warranty if eligible.

Meaning of the SWARM LED colors

LED ColorMeaningData measurements
Solid purple, white or purpleThe SWARM is powering up.No
Solid redThe SWARM is starting up.No
Blinking blue / blackThe SWARM is auto-leveling. This takes ten seconds.No
‘Breathing’ yellow / blackThe SWARM is measuring but has no server contact.
* When the SWARM is factory default it won’t be measuring during breathing yellow/black.
Yes*
‘Breathing’ green/blackThe SWARM is measuring and has server contact.Yes
‘Breating’ cyan / blackThe SWARM is downloading guideline filters.No
Blinking green / blackThe SWARM is going to sleep (outside the scheduled measurement hours).No
Rapidly flashing blue/blackThe SWARM performs a firmware upgrade.No
Blinking red/blackThe SWARM is disturbed during auto-leveling.No
Solid black (LED off)LED status is disabled by user on Honeycomb.
Or SWARM has no power.
Yes
No
‘Breathing’ bright red / blackPlease contact us via the chat at the bottom right of this page or via support@sensere-monitoring.com.No

Notes on blinking / flashing / breathing

  • Flashing is toggling between colors with 50ms interval.
  • Blinking is toggling between colors with 1s interval.
  • Breathing is gradually moving between colors with 1s interval.

LED colors of the SWARM

Below are the colors that the SWARM LED can have:

If you have installed a SWARM, for example on a construction site, you can exactly see where your SWARM is located. The SWARM contains a GPS sensor.

To see where your SWARM is, go to Honeycomb. Log in with your username and password. Then click on ‘Map’ in the top menu. There you see a map showing the location of your SWARM(s).

Sometimes the SWARM needs a reboot, for example after a firmware update. A reboot of your SWARM will only take two minutes, so you can quickly resume your work and never have to wait long until you SWARM is ready.

The SWARM automatically sends the measurement data to Honeycomb every hour. There are three exceptions to this.

  1. You can set a measurement schedule on Honeycomb. For example, if you only want to measure during office hours during construction work. The SWARM is in sleep mode at other hours. During these hours of sleep mode, the SWARM does not measure and does not send the measurement data to Honeycomb.
  2. In the event your SWARM measures an exceedance, the SWARM will trigger an alert mode. In this alert mode, the SWARM will upload its data to Honeycomb. During at least two minutes after measuring an exceedance, the SWARM will continue to upload its data to the Honeycomb. Should the SWARM measure another exceedance during these two minutes, the timer will be reset, and the SWARM will remain in contact with the Honeycomb for another two minutes.
  3. You can use the ‘Send interval’ setting. The SWARM then checks every x number of seconds (set in the ‘Send interval’) whether there is new data to send and sends it when there is new data. If there is no data, the SWARM will not connect at that time and thus save energy.

The SWARM sends the measuring data to Honeycomb every hour. So there’s no need for the SWARM to save a lot of data. However, there is one exception here. If the SWARM (temporarily) loses the 3G / 4G / LTE, WiFi or PoE internet connection, and thus cannot send any data to Honeycomb, it is very important that the SWARM does save data until the data connection is restored. This can happen automatically or by the SWARM user who discovers this disconnection in Honeycomb and then fixes the connection. The measuring data is then still sent to Honeycomb after the connection is restored.

The SWARM can store 15 Mbyte of data. This equals plus minus 200,000 log records with a save level of 2s, no traces and a schedule from 9 a.m. to 5 p.m. for two weeks.

Here you find the technical specifications of the SWARM and other Omnidots products.

The abbreviations mean the following:

AbbreviationMeaningInfo
PPSPeak Particle SumInterpretation and acceptable values differ with standards and guidelines applied.
PVSPeak Vector SumThis is a combined value of all axes of a measuring instrument. Interpretation and acceptable values differ with standards and guidelines applied.
PPVPeak Particle VelocityInterpretation and acceptable values differ with standards and guidelines applied.
PPAPeak Particle AccelerationInterpretation and acceptable values differ with standards and guidelines applied.
VDVVibration Dose ValueInterpretation and acceptable values differ with standards and guidelines applied.

A trace is more detailed information about the measured vibration. A trace contains the running particle velocity filtered according to the directive at a sampling frequency of 1kSPS (1000 samples per second). A trace is made as soon as this running particle velocity exceeds the threshold value. You can select how many seconds before and how many after the exceedance you want to have a trace. The maximum is a total of 8 seconds of trace storage.

A trace provides experts a way of detecting / recognizing the source of the vibration.

Of course, we are happy to show you our products. Nice to hear that you are interested in our products and may want to use them in your projects. For more information and a demo, please submit your contact details to us here. We will contact you within 24 hours (on business days). If you are located in a country where we have a dealer, we will put you in touch with the Omnidots dealer in your country.

Do you want to become an Omnidots dealer? We are happy to discuss this with you. Please fill in this form and we will contact you within 24 hours (on business days).

It will take about 20 hours, but depends on how full the battery is when the charging starts. Please keep the battery connected to the charger until the lights of the battery stop flashing and the charger LED is green.

First of all, congratulations on your Omnidots purchase. Welcome to Omnidots! We hope to make your vibration monitoring experience pleasant and user-friendly.

Second, enjoy the unboxing of your products. In the box you will find a Quick Start Guide (or click this link to view it online). If you follow the QSG, you can easily get started.

Have you bought the Omnidots solution from one of our dealers? Our dealer will be happy to provide you with the service you need.

Do you need some more help? You could read the frequently asked questions, watch our videos or contact your dealer. Or: click on the chat at the bottom right of this page to talk to our live tech support team.

We hope you enjoy your new products!

You don’t have to keep an eye on that, because downloading new firmware is a completely automated proces. You do not need to take any action for this and you do not have to go to the SWARM. Your SWARM will automatically download the new firmware via the internet as soon as it is available.

When the new firmware has been downloaded, the SWARM must be restarted to install the new firmware. It is not necessary to do this immediately, because we do not want to disturb your monitoring process. Sometimes the restart goes by automatically, sometimes you have to do the reboot:

  • Have you set your SWARM to measure a number of hours per 24 hours, for example between 7 am and 4 pm? Then the SWARM goes into sleep mode after 4 pm. In sleep mode, the SWARM restarts to install the software. You do not have to take any action to restart the SWARM.
  • Have you set your SWARM to measure 24 hours a day? Then you can restart the SWARM at a time that suits you, so that the new firmware is installed.

Restart your SWARM

Please note the SWARM doesn’t measure during the restarting. A reboot of your SWARM will only take two minutes, so you can quickly resume your work and never have to wait long until you SWARM is ready.

If you measure 24 hours a day, you must manually restart your SWARM after a firmware update. This is very simple and can be done from the comfort of your office. You do not need to go to the SWARM.

  • You go to Honeycomb and log in with your username and password.
  • Click on ‘Measuring point’ in the top menu and then on ‘Overview’.
  • Find the SWARM you want to restart. There you click on the gear on the right side of the screen. A menu appears.
  • Click on ‘Restart’ in the menu.

SWARM new firmware

During charging the battery status indicators will flash and the charger led will be red. The battery status indicator leds that don’t flash indicate the amount of charge in the battery.

Then the SWARM continues to measure. The data is saved and sent automatically to Honeycomb as soon as the connection is restored.

If the SWARM (temporarily) loses the 3G / 4G / LTE, WiFi or PoE internet connection, and thus cannot send any data to Honeycomb, it is very important that the SWARM does save data. The SWARM will do so until the data connection is restored. Restoring the data connection can happen automatically or by the SWARM user who discovers this disconnection in Honeycomb and then fixes the connection. The measuring data is then still sent to Honeycomb after the connection is restored.

Then the SWARM continues to measure. The data is saved and sent automatically to Honeycomb as soon as the connection is restored.

If the SWARM (temporarily) loses the 3G / 4G / LTE, WiFi or PoE internet connection, and thus cannot send any data to Honeycomb, it is very important that the SWARM does save data. The SWARM will do so until the data connection is restored. Restoring the data connection can happen automatically or by the SWARM user who discovers this disconnection in Honeycomb and then fixes the connection. The measuring data is then still sent to Honeycomb after the connection is restored.